RMS Cloud and TourConnect use AI to streamline manual reservations process
TourConnect’s Booking Automation Tool integrates seamlessly with RMS Cloud’s property management software
Dallas, TX – 04 August 2023 - TourConnect and RMS Cloud have partnered to bring the power of AI to reservation teams across the industry. TourConnect’s Booking Automation Tool is integrated with RMS Cloud and drastically reduces the time it takes reservations teams to process bookings received via email.
Booking Automation Tool Overview
The Booking Automation Tool sits within a hotel’s reservations inbox and connects directly to RMS Cloud. The tool can read any booking email, intelligently extract the key booking data, and pre-fill a booking form to be reviewed and sent into RMS Cloud. This capability drastically reduces the time it takes to create, cancel, update, and search bookings that come into a reservation team’s inbox.
*** We estimate up to 80% time savings from Day 1!
How to Calculate Cost Savings for Processing Reservations
Many of the costs of time wasted processing reservations manually are not obvious. To help you understand the true cost, here are a few key considerations:
Staff time - Obviously, your team’s time costs you money…so, reduce the time spent on a task, reduce the cost of that task.
Data entry mistakes - Booking a tour for the wrong day can have significant repercussions…from a bad customer experience when no guide is available to a dreaded refund.
Management costs - While we love our teams, they do come with significant costs from a manager’s time to HR needs to benefits…keeping a slim team can keep your overheads down and margins high.
“Our integration with RMS Cloud is a game changer,” said Michael Herrmann, Founder & President of TourConnect. “Hotels no longer have to manually process the reservation requests that flood their inbox. AI is like the extra team member res teams always wish they had!”
For more information on TourConnect’s Booking Automation Tool, visit https://www.tourconnect.ai/bookings-automation-rms.
