Ross Hill 12/2/25 Ross Hill 12/2/25

Is It Time for Your DMC to Reassess the FIT Opportunity?

Ross Hill 24/1/25 Ross Hill 24/1/25

Itinerary Assist AI: Introducing the Rate Choice Feature

Ross Hill 12/12/24 Ross Hill 12/12/24

Connected Itineraries: How Itinerary Assist AI Works with Tourplan

Ross Hill 30/9/24 Ross Hill 30/9/24

Instant productivity gains with Clever Compose AI: Tips for Tour Operators

Ross Hill 24/9/24 Ross Hill 24/9/24

Should a Tour Operator use AI with a knowledge base for Customer Emails?

Ross Hill 19/7/24 Ross Hill 19/7/24

Generative AI in Tourism Customer Service: 7 Use Cases

Generative AI is working alongside human team members to level up the Customer Experience provided by tourism operators, attractions and hotels. We look into 7 practical use cases where it can help.

Ross Hill 25/6/24 Ross Hill 25/6/24

Case Study: AC Group and Itinerary Assist AI

Case Study: How TourConnect AI helps AC Group significantly improve booking response times and why that’s important.

Ross Hill 11/6/24 Ross Hill 11/6/24

Is Your DMC Ready for AI?

Michael Herrmann 4/8/23 Michael Herrmann 4/8/23

RMS Cloud and TourConnect use AI to streamline manual reservations process

TourConnect integrates the Booking Automation Tool with RMS Cloud’s powerful property management system to streamline processing reservation requests

Michael Herrmann 2/6/23 Michael Herrmann 2/6/23

Xola and TourConnect harness AI to help reservations team on a daily basis

TourConnect AI now integrated with Xola. Users of our Booking Automation AI can now seamlessly create bookings in Xola without leaving their email inbox.