Xola and TourConnect harness AI to help reservations team on a daily basis

TourConnect’s Booking Automation Tool integrates seamlessly with Xola’s award-winning reservations software

Dallas, TX – 01 June 2023 - TourConnect and Xola have partnered to bring the power of AI to reservation teams across the industry. The first integrated app, TourConnect’s Booking Automation Tool, is aimed at drastically reducing the time it takes reservations teams to process bookings received via email.

Booking Automation Tool Overview

Xola is focused on continually adding integrations with distributors like OTA’s, ITO’s, Wholesalers, etc, so that bookings go directly into Xola without human touch. TourConnect helps with the bookings that aren’t yet integrated, and need to be manually entered. The Booking Automation Tool sits within a supplier’s inbox and connects directly to Xola.

The Booking Automation Tool can read any booking email, intelligently extract the key booking data, and pre-fill a booking form to be reviewed and sent into Xola. This capability drastically reduces the time it takes to create, cancel, update, and search bookings that come into a reservation team’s inbox.

*** We estimate up to 80% time savings from Day 1!

How to Calculate Cost Savings for Processing Reservations

Many of the costs of time wasted processing reservations manually are not obvious. To help you understand the true cost, here are a few key considerations:

• Staff time - Obviously, your team’s time costs you money…so, reduce the time spent on a task, reduce the cost of that task.

• Data entry mistakes - Booking a tour for the wrong day can have significant repercussions…from a bad customer experience when no guide is available to a dreaded refund.

• Management costs - While we love our teams, they do come with significant costs from a manager’s time to HR needs to benefits…keeping a slim team can keep your overheads down and margins high.

“Xola is a powerful tool, but to be effective you have to get every booking into Xola first…we’re here to help make that as easy as possible,” said Michael Herrmann, Founder & President of TourConnect. “At the same time, your reservations team’s time is valuable, so let’s eliminate tasks that waste their time!”

Want to learn more? Join one of our upcoming webinars! Register for the 22 June 2023 Webinar here.

For more information on TourConnect’s Booking Automation Tool, visit https://www.tourconnect.ai/bookings-automation.
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