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Generative AI is working alongside human team members to level up the Customer Experience provided by tourism operators, attractions and hotels. We look into 7 practical use cases where it can help.

Case Study: AC Group and Itinerary Assist AI
Case Study: How TourConnect AI helps AC Group significantly improve booking response times and why that’s important.


RMS Cloud and TourConnect use AI to streamline manual reservations process
TourConnect integrates the Booking Automation Tool with RMS Cloud’s powerful property management system to streamline processing reservation requests